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Where is my Galaxy Note 3 update???
DaKatsMeow
Member

Ok.  I am extremely tired of waiting now for the KitKat update.  All other major carriers have rolled out the KitKat update for the Galaxy Note 3.  Verizon is one of the most expensive carriers in the market and you are last to implement updates. Even T-Mobile beat you to the update.  What kind of mess is that???

Labels (1)
Re: Where is my Galaxy Note 3 update???
Fedup1234
Member

Verizon cares nothing about its customers..........PERIOD! No need to look any further than customer service!

Sure they are the biggest network with the best coverage but........they are the most expensive,  with the WORST customer service! The all mighty dollars is ALL they care about!

FA-Q VERIZON!

Re: Where is my Galaxy Note 3 update???
vzw_customer_support
Customer Support

@DaKatsMeow,

I definitely understand your excitement to get the latest software update. Once the update is available it will be pushed to your phone automatically. You can visit http://bit.ly/n5snpq for the latest news and info.

JohnB_VZW

Follow us on Twitter @VZWSupport

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Re: Where is my Galaxy Note 3 update???
lando13
Novice

Verizon Wireless Customer Support

Does that mean that the update will be made available? Are you actually going to update it, or was 4.3 the last update? My question is WHEN?!

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Re: Where is my Galaxy Note 3 update???
thisphonecompanysux1

As I read everyone's questions about when we get the update Verizon does not have a answer . Another observation I needed to have my note 3 replaced because of a battery issue they sent me a replacement note 3 and told me to use the same battery.that was the reason I went to the store originally not to use the same defective battery they suck

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Re: Where is my Galaxy Note 3 update???
lando13
Novice

Hehe, I liked Verizon Wireless's Facebook page, just to unlike it.

Verizon Wireless | Facebook

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Re: Where is my Galaxy Note 3 update???
CRSJ
Member

How can I unlike this Verizon Customer Service reply?

Re: Where is my Galaxy Note 3 update???
japetty
Sr. Member

Reply to his message and express your displeasure and why you dislike his message is the only way I can think of on this board it looks like to me.

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Re: Where is my Galaxy Note 3 update???
vzw_customer_support
Customer Support

lando13,

The release of this update is very exciting. I wish I could provide you information regarding the software update but we do not have any information regarding this yet. You can keep up to date with all the software news here...
http://bit.ly/n5snpq

LindseyT_VZW

Follow us on Twitter @VZWSupport

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Re: Where is my Galaxy Note 3 update???
Fedup1234
Member

Was told tonight by tech support that they will begin pushing 4.4.2 to the note 3 on Sunday April 13th? I'll believe it when I see it!!!

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