Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Why can't I use a PIN for encryption?

I had to do a factory restore in order to accept the 4.4.4 update. Since then, I have tried to encrypt my device. Previously, my device was encrypted with a PIN instead of a password. The instructions clearly state you can use a PIN or a password, but I am unable to select PIN from the list. Is this a 4.4.4 issue?

Labels (1)