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Why do I keep getting "Can't switch to Wi-Fi" message on my SGN5 when I receive calls from an iphone????
KROB5808
Member
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Re: Why do I keep getting "Can't switch to Wi-Fi" message on my SGN5 when I receive calls from an iphone????
stever_vzw
Verizon Employee

We can certainly understand the concern, KROB5808. It's important to us that you have no issue when accepting calls from any type of device and I'm happy to help.

When did this begin happening on the phone? Does the call drop or are the phone calls successful? Is this occurring indoors, outdoors or both? Does the phone have the most recent software update? Please provide a few additional details and we will be ready to continue helping.

SteveR_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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