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Why do my deleted e-mails come back?
Angelucee
Member

I delete email from my accounts and then a few hours later it's all back.  Please make this stop!!  thanks!Smiley Happy

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Re: My email will not stay deleted
vzw_customer_support
Customer Support

Hi Angelucee!

I don't want you to have any unwanted emails on your device, especially once you've deleted them. I've done a little research and I wanted to ask if you have tried to first mark them as "Read" before deleting? Please test it by marking some as read first, then delete them. Also, what type of email is it (Hotmail, Gmail, or email from work, etc.) ? Please try this, and keep me posted on the results, thank you!

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

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Re: My email will not stay deleted
vzw_customer_support
Customer Support

Hi Angelucee!

I don't want you to have any unwanted emails on your device, especially once you've deleted them. I've done a little research and I wanted to ask if you have tried to first mark them as "Read" before deleting? Please test it by marking some as read first, then delete them. Also, what type of email is it (Hotmail, Gmail, or email from work, etc.) ? Please try this, and keep me posted on the results, thank you!

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

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