Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
Why does my phone lose connection, then shut down continuously until the battery drains, usually after I use a navigation app?
BPW40
Member
‎05-07-2015 12:49 PM

Why does my device lose connection, then shut down continuously until the battery dies, usually after I use a navigation app?

0 Likes
1 Reply
Correct Answer!
Re: Why does my phone lose connection, then shut down continuously until the battery drains, usually after I use a navigation app?
vzw_customer_support
Customer Support
‎05-09-2015 01:05 PM
BPW40,

Here to help! This is definitely not normal activity for you phone. This can become very bothersome and I want to make sure we get this corrected. Have you always had this issue when using the application? Have you received any error messages? Keep us posted.
YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes