Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Why does the update keep failing on my Galaxy Note 2?
wildcar12345
Member

I bought a note 2 that is on Verizon's 4g lte prepaid service, it has android 4.1.1 and has a software update through Verizon but every time the update completes and shuts of my phone and reboots, the sound is muted, then it unmutes and download fails. I have factory reset my phone and still nothing.. any ideals? should I connect it to Samsung kies with a data cable and try to update through there?

0 Likes
1 Solution

Correct Answers
Re: upgrade failed
Snn5
Sr. Leader
0 Likes
Re: upgrade failed
Snn5
Sr. Leader
0 Likes