Why doesn't my computer recognize my Note 4?
ezed
Newbie

After last system upgrade my PC recognizes the Note 4 but I cannot access any of the directories on the phone.

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Correct answers
Re: directories not show up
tikibar1
Community Leader
Community Leader

With the Marshmallow update, the default USB mode is charging only.  Pull down the notification shade, tap where it says USB Charging, and change it to File Transfer.

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Re: directories not show up
tikibar1
Community Leader
Community Leader

With the Marshmallow update, the default USB mode is charging only.  Pull down the notification shade, tap where it says USB Charging, and change it to File Transfer.

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Re: directories not show up
ezed
Newbie

Thanks!

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Re: directories not show up
tikibar1
Community Leader
Community Leader

You're welcome.

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