Why doesn't my computer recognize my phone?
newswatcher
Enthusiast - Level 2

New Note 5, connected via USB, computer does not see the phone.  Why?

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Correct answers
Re: my computer does not see my phone
tikibar1
Community Leader
Community Leader

Pull down the notification shade and change the USB mode from charge only (the default in Marshmallow) to file transfer.

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Re: my computer does not see my phone
tikibar1
Community Leader
Community Leader

Pull down the notification shade and change the USB mode from charge only (the default in Marshmallow) to file transfer.

Re: my computer does not see my phone
bearone21
Legend

if you don't see charge in the drop down, try another usb cable or port.