Why is my data(4g)turning on by itself? I disable it when I am using Wi-Fi, but it turns on by itself. It just starting doing this.

[conger1]

I have a Galaxy Note 4 which I love; but, lately my data turns on by itself.  I always uncheck it (4G) when using Wi-Fi.  I also check to see that it is really unchecked; but, then later on I see the 4G appearing.  What the heck is happening?

[Latrell567]

Sorry conger1, but all I can say is, you should try a factory reset. Google instructions. This will probably fix any other issues your having with your phone. Slowness, fingerprint scanner issues, etc.

[Snn5]

Samsung Galaxy Note 4 | Verizon Wireless

Factory Reset instructions if needed.

[conger1]

thank you

[Snn5]

Welcome!