Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Why won't my battery hold a charge?

My battery will not hold a charge at all.  I have attempted to order a new but keeps saying it is out of stock. I sometimes even loses power during charging. It gives incorrect info about amount it is charged, and in general is unpredictable, inconsistent,

Re: My battery will not hold a charge at all.
Customer Support


A phone that doesn't hold a charge definitely signals help and we are here to help find a solution for you.  When did this issue begin? Have you tried checking other charges to make sure that is not causing the problem?

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!