Re: Wi-Fi stops working after Mobile Hotspot is turned OFF
vzw_customer_support
Customer Service Rep

Let’s see if we can get this to work for you, Anthonyd1986. Have you tried to put your device in Safe Mode? Safe Mode will disable all your applications. That way we can determine if its an application that is causing this or the software on the device. Here is how to put your device in safe mode. http://bit.ly/1Nbmfz7 Please give it a try and keep us posted.


AllisonC_VZW
Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes