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Wifi
lthares
Newbie
‎01-17-2015 05:36 PM

When I open my wifi to connect to a nearby network there are multiple networks that seem to be stuck in the list.  Networks I know are miles, towns and even counties away.  Is there any way to purge this data without loosing all my saved networks?

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Re: Wifi
stargazer72460
Specialist - Level 1
‎01-18-2015 11:20 AM

If you long press on one of the networks that has a statement saying "Not in range", it will give you the option to forget network.  The only thing about this is that the network you remove could be a friends house who lives in another town.

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Re: Wifi
lthares
Newbie
‎01-18-2015 11:31 AM

I know how to forget networks.  The ones I'm talking about I have never connected to but they stay in the available networks list with a signal, but I know they aren't in range and if I try to connect to them I can't, even though they supposedly have a signal.  I see them everywhere I go and they are pretty custom network names.

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Re: Wifi
vzw_customer_support
Customer Service Rep
‎01-20-2015 12:21 PM

Ithares,

Here to help! If you still need to remove Wi-Fi connections click on the link for step by step instructions:http://vz.to/1BbOlQJ


YareliM_VZW

Follow us on Twitter at @VZWSupport

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Re: Wifi
lthares
Newbie
‎01-21-2015 12:42 AM

I don't know how many times or how many ways I need to say this, but they are not saved networks!  I know how to forget a saved network.  These networks seem to be stuck in the cache of the wifi program.  It is currently showing that I have 53 available networks to connect and 23 saved networks that are not in range.  The not in range saved networks I don't have a problem with.  It's the other 53 that I am not actually in range of, with the exception of two.  I want to make the other ones go away.  The ones that claim I am in range no matter where I go!

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Re: Wifi
vzw_customer_support
Customer Service Rep
‎01-21-2015 09:32 AM

I apologize for our confusion, lthares! I do have an understanding of your concerns. What happens when you long press on the networks? We can also try searching for an app or process through Settings>Applications>All. If we were to find the exact process for it please consider it might clear all connections including the saved ones. I apologize for any inconvenience.


Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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