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I had to file a claim on the Note 7 and pay a $199 deductible. Of course the replacement phone is faulty -- will I get my deductible refunded?
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Why did you have to file the claim?
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Dropped literally the day after I received the replacement from the first recall. I cannot imagine I am the only person since the release of the phone originally has had to file a claim. Curious to hear if other's have had to and what their turn out was/is.
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It won't be refunded.
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No pherson I believe it will be refunded. The device was recalled. Why would they not receive a refund?
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Agreed. I called Asurion and they said Verizon will refund it. This does remain to be seen however.
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Because they broke the device. That wasn't a Samsung Verizon or asurion error.
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You dropped it because the phone got hot, right ?
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You know it!
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You are correct - not an error on their end however....the replacement device is faulty - therefore there is nothing I should be paying for. Asurion doesn't want the Note 7 back to replace with another device of my choice.