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android update causing issues with my Note 10+
Camin
Member

Ever since the last system update my Note 10+ has been acting strange. What is this AR stuff and why is it making my phone not work normally. 

My background image changes orientation on its own. Bitmoji won't work any longer and the multi screen function is constantly in tutorial mode. 

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Re: android update causing issues with my Note 10+
vzw_customer_support
Customer Support

Software updates are certainly meant to enhance a phone, not hinder it in any way. I'm sorry this hasn't the case for you Camin. Let's find out what is going on. What do you mean by AR? Can you advise a bit more? Are other apps outside of the Bitmoji app having trouble?

 

ErinW_VZW

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