Re: can any give me solutions for note4
mama23dogs
Legend

That's what I thought. 

EIther the the phone isn't entirely compatible or it needs to be reprovisioned for the network.

Contact customer service for correct APN settings.

Note phones have frequently been a problem on foreign networks when used for travel. 

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Re: can any give me solutions for note4
vzw_customer_support
Customer Service Rep

Hi Lokesh4u16,


So sorry! We always want to provide accurate info. Here is the correct link to place the device Safe Mode http://www.verizonwireless.com/support/knowledge-base-121765/ . Test for a couple hours to see if the issue still occurs. Please keep us posted with the results.


Thanks,

PamelaF_VZW

Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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