galaxy note 4 very hot battery and runs out very fast

[Doc4508]

galaxy note 4 very hot battery and runs out very fast

[vzw_customer_support]

Doc4508,

This is certainly not how your Note 4 should be acting. How long has it been doing this? Did anything change on your device before this began: software update or new applications downloaded?

ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[DverseScott]

plus mine runs out fast too

[Mik2004]

Mine is doing the same

[vzw_customer_support]

No one wants to run out of power DverseScott. Let's make sure you have all that you need. When did this first begin? Have there been any recent changes like a software update or new apps?

RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[dexman]

There is a tool to check power consumption. Settings->Battery (at least with the Samsung Galaxy S4 running Lollipop). The display and Internet browser on my phone drain the most from the battery.