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how do I remove the "mute for a day" icon that just started showing on my phone?
c21
Member

Had it repaired and after that, this icon started showing up like a phantom.  How do I get rid of it?

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Re: how do I remove the "mute for a day" icon that just started showing on my phone?
vzw_customer_support
Customer Support

c21, while it is the month of spooky phantoms, they are never something you want to see on a phone. To ensure that we are clear on what you are experiencing, is this the Mute for a text message contact? If so, this may be turned off by following these steps:

1) open the text of the user
2) click on the down arrow beside their phone number top left (conversation setting should open)
3) change the notification setting (if the setting selector is grey then they are muted).


LorenB_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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