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i cant unlock my phone.
bsboyer2000
Member

I am using my pin and it keeps saying the wrong pin is entered.

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Re: i cant unlock my phone.
vzw_customer_support
Customer Support

I’m sorry to learn that your phone is locked and you cannot access it bsboyer2000. Let’s explore ways to get that phone unlocked. What is your phone model?


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: i cant unlock my phone.
Ann154
MVP MVP
MVP

AntonioC_VZW

Considering the fact that the OP asked their question in the Samsung Galaxy Note 4 space, one would think the information you requested was already provided.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.