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Then switch.
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Oh no, we certainly don't want you to feel that way, Katashag. We want the very best for you and all of our customers and it's concerning to hear this. I'm confident we can turn this around. What has you feeling that way exactly?
-Ryan
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No you switch
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Hey i did get my phone but I didn't get my full refund for the phone i never received. I was told my $40 activation free would be waved but i was still charged. 🥲
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Katashag, thank you for bringing this to our attention. We are sending you a Private Note.
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Katashag, we are meeting in private to request access to your account to review your concern. Please reply with your full name and authenticate at the link.
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Hate is not going solve anything!!!! You have to keep calling Verizon 800-992-0204 until you find a Rep that will help you.