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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
lock pattern after system update

forgot lock pattern. how to get into phone without a factory reset?


Re: lock pattern after system update
Customer Support

It concerns us to hear you forgot the lock pattern, gomommy. We know how important it is to have access to your device, and we will do everything to help. Are you presented with any options to reset passcode on the device?   DavidR_VZW