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message+ tones not working
kearbear4
Member

I recently switched to the message+ as my default...since I have not been alerted by tone or LED light when I have received a text message.  I have made sure that the notifications are on and the tone works when I pick it but does not alert me to messages.  Any suggestions?

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Re: message+ tones not working
vzw_customer_support
Customer Support

Lets ensure notifications are flowing in. Were the notifications set via the application or general settings of the device? You may need to enable settings from the Message + application. ( Message + > Menu ( left side top of application, three horizontal lines ) > Settings > Notification ( enabled with green check mark )


YosefT_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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