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My screen had a black line across the top that said Verizon. I couldn't use the touch screen so I tried to restart. Now that screen is on my phone but I can't do anything because the touch won't work to select an option.
Solved! Go to Correct Answer
Pull your battery out and put it back in and power your phone on.
Pull your battery out and put it back in and power your phone on.
Thank you! It started to work and the line went away so I don't know what happened. But thanks for the help.
Sent from my Verizon Wireless 4G LTE smartphone