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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
note 4
Pootmary
Member

how to get into safe mood with a blank screen

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Re: note 4
vzw_customer_support
Customer Support

We can help get your device into Safe Mode, Pootmary. Please click on the following link for instructions: https://www.verizonwireless.com/support/knowledge-base-122810/ If you don’t mind, what is wrong with your device? Is there any physical or liquid damage? Looking forward to hearing back.

 

ChrisM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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