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note 5 keeps restarting and closing apps like failure to load. same issue after a factory rest and in safe mode helppp
wikdaudio
Member

note 5 keeps restarting and closing apps like failure to load. same issue after a factory rest and in safe mode helppp

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Re: note 5 keeps restarting and closing apps like failure to load. same issue after a factory rest and in safe mode helppp
vzw_customer_support
Customer Support

This is not the way we expect your Note 5 to behave, wikaudio. You have already completed the steps that we would normally have you complete with this issue. One last thing that we recommend is the Software Repair Assistant http://vz.to/1iarxob.


Once this has been completed, please let me know how things turn out.


TamaraHH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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