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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
note7 recall returned phone ,but lost upgrade??
BLWNWHITE99GT
Member

I turned in my NOTE7 because of the recall and went back to my note4(perfect shape). The rep at the store was very awesome and helpful with the exchange. I got refunded my fees and for my accessories i purchased thru the store. My issue after getting home, everything is back to normal on my account(note7 gone ,note 4 active). But it shows my only available upgrade now is if i buy full retail price. Will i also be able to get my upgrade back ? Since im just gonna wait till down the road to get a upgrade.

Thanks

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