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ordered a new phone
TERROS96
Member

Ordered a new android phone which was supposed to be in 2 days is postponed for a week, however they will not let me cancel until phone comes in. I believe that's a poor way to do business especially when I could purchase at another Verizon store in my area that has it in stock.WHY such a problem.I have been a Verizon customer for more years then I would like to admit. Your swift response would be GREAT.THANKS

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Re: ordered a new phone
vzw_customer_support
Customer Support

TERROS96, I am disappointed to hear about your experience with ordering a new device. Let's get this figured out. I have sent a personal message. Please reply with the requested information.

AlbertoR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question, please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: ordered a new phone
bearone21
Leader

have you asked about picking it up a a store that's close??

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