phone did a factory reset due to lock out
Delsa
Newbie

was locked out phone reset.  how can I get my contents back?

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Re: phone did a factory reset due to lock out
Ann154
Community Leader
Community Leader

Unless it was backed up to a cloud service, you're not.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: phone did a factory reset due to lock out
vzw_customer_support
Customer Service Rep

Ann154, thanks for helping us support our customers here on this community forum. Here's more details regarding our Verizon Cloud service:



http://www.verizonwireless.com/wcms/consumer/products/verizon-cloud.html


LasinaHnaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct wer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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