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"Not accepting calls" message, can't get rid of it. (Galaxy Note 4)
Mandros0724
Member

When people call me and i miss the call, they get a message that i am not accepting phone calls at this time. (i have samsung galaxy note 4).  i have checked and "Do not disturb" mode is off.  how can i get rid of this and get it back to normal voicemail message?

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Re: "Not accepting calls" message, can't get rid of it. (Galaxy Note 4)
Ann154
Expert
Expert

Is your voicemail setup to allow a person to leave a message?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: "Not accepting calls" message, can't get rid of it. (Galaxy Note 4)
vzw_customer_support
Customer Support

Mandros0724, we want to ensure everyone in contact with you can leave a voicemail when you're unable to answer the call. We're here to help. Since the Do Not Disturb is not set, please try a reset of your settings under Apps>Settings>Backup and reset>Reset Network Settings>Reset Settings. Once completed, retest and let us know if your issue is resolved.


EbonyR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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