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"UPGNOTE" promotion offer not applied to my Galaxy Note10+ order. Grrrr.
johnnyadams77
Member

I purchased my new device last night, but I believe the "up to $300" discount was not applied to my order.  What's the deal?  

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Re: "UPGNOTE" promotion offer not applied to my Galaxy Note10+ order. Grrrr.
Ann154
Expert
Expert

Do you have any documentation of the promotion you are referring to? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: "UPGNOTE" promotion offer not applied to my Galaxy Note10+ order. Grrrr.
vzw_customer_support
Customer Support

johnnyadams77, we'd be happy to take a look a closer look at your order for you to make sure you receive the $300 off. Some of our promotions require a trade-in device, so we suggest looking at the details section of the promotion you want for more information. We have sent you a Private Note.   EricaG_VZW

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