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recently changed numbers - can't access cloud
jherr0724
Newbie
‎12-07-2014 07:39 AM

I have a note 2. I recently changed numbers and now I cant acess my cloud.

I get error message 4001. Please help

On Dec 7, 2014 9:36 AM, "Verizon Wireless Customer Support" <

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An Accepted Solution is available for this post.
Re: Copy from microsd card to Cosmos 3 phone
vzw_customer_support
Customer Service Rep
‎12-09-2014 07:48 AM

Hi Jherr0724,


Help is here! Did you uninstall and reinstall the cloud application on your device? Are you able to access the cloud from your MyVerizon http://bit.ly/xB4iTc website page?

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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