s pen problems

[Grendelizer]

Having to replace my s pen because I lost the original. I have tried to follow the instructions, but my phone isn't showing th s pen remote prompt. Anybody have any ideas on how to fix it?

[vzw_customer_support]

We want to help you as much as possible, Grendelizer. Did you buy your replacement pen directly from the manufacturer?

What is the phone model?

AntonioC_VZW