Anyone know why I can't use a note 10+ from xfinity mobile on verizon's network? I've paid off the phone and it's unlocked and able to be used for phone calls but that's it. Can't open apps unless I'm connected with wifi. tried contacting verizon tech support but been on hold now 55 minutes, tried to use the link they texted me but that prompts me to login and then won't let me login? Is the customer service for verizon always this terrible??
Good morning, tonyhuns1. Our call volumes are higher than normal lately, so I'm sorry you were on hold for 55 minutes. We certainly want your phone to work. Are you using a Verizon SIM card in the device?
TracyB_VZW
i've never waited more than 5min calling 800-922-0204.
was this a phone being used on xfinity or purchased from xfinity?
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