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video calling not working
jenjen7984
Member

I have the note 5 and the activate video calling is grayed out. Why? I logged in to my Verizon, it says its activated on my phone. Help!

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Re: video calling not working
vzw_customer_support
Customer Support

Hi jenjen7984,


Let's get the video calling going on your Note 5 asap. Have you ever been able to use it? If so, when was the last time you used it? Check this link for more information: http://www.verizonwireless.com/support/knowledge-base-174079/



ChristinaB_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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