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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
voice mail verizon
Nann1961
Member

Everytime I try to retrieve my vm it has started saying vm has stopped working.

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Re: voice mail verizon
vzw_customer_support
Customer Support

It's important that you are able to access your voicemail, Nann1961. Are you dialing *86 or using a version of Visual Voicemail? Do you have an active cellular data connection on your device, other than WiFi, when checking voicemail?

AndreaS_VZW
Follow us on Twitter @VZWSupport

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