when charging, phone will not go into sleep mode. Keeps flashing on
texmam
Newbie

when trying to charge galaxy note 3, phone will not go into sleep mode, and doesn't charge unless phone is powered off.

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Re: when charging, phone will not go into sleep mode. Keeps flashing on
vzw_customer_support
Customer Service Rep

We want to be sure your device is functioning properly. May we ask how long this has been occurring for? Has there been any physical/liquid damage done to the device?
KleoL_VZW
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