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why does my phone suddenly need a password?
alwaysmom
Member

While traveling my phone suddenly needs a password to access it's use.  Why?

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Re: why does my phone suddenly need a password?
vzw_customer_support
Customer Support
alwaysmom, I hope you are having fun and safe travels. I want to make sure that we get your device back in working conditions. Are you currently traveling outside of the country? When your are in your home area does the lock screen go away then? Please provide me with some details.
KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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