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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
*#0*# isnt working
Cjb6970
Member

*#0*# isn't working to bring up diagnostic mode for my Galaxy S21. I've read that it may be disabled by default for Verizon customers? How do I enable this feature?

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Re: *#0*# isnt working
vzw_customer_support
Customer Support

Thank you for bringing this to our attention. To best assist, can you provide us with more information on what you're trying to accomplish? ~Laura

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Re: *#0*# isnt working
Cjb6970
Member

*#0*# should bring up the diagnostic menu on my S21. It appears that Verizon is blocking this function 

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Re: *#0*# isnt working
vzw_customer_support
Customer Support

We know it's important to make sure your phone is functioning well, Cjb6970. We are here to help. What issues are you having with the device that you are trying to diagnose?

*Rebecca

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