Since starting my plan, a little over a month ago, my phone has yet to connect to 5g. The only network access I have is 4g yet I pay for 5g. What could be the issue?
Good day, Tbartee. As a consumer, I want you to enjoy the benefits of your 5G device and the 5G network. Tell me more about your phone. What is your phone model?
Did you activate it with a 5G SIM card or did you activate it by inserting the SIM card from a previous phone? -Antonio