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$800 UPGRADE NOT APPLIED SINCE JUNE!
jakeacorbin
Member

Never did I think I'd have to post here, but I have spoken 5 times to people since July and have YET to receive my $800 promotional upgrade ($33.33/month) since sending in my S10. I have a call recording app and everything that I am ready to send to whoever, with proof that I have been told every time that it will show up the next billing cycle. Everyone says they see it on my account but it is NOT reflected in my bill! Someone straighten this out!!!

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Re: $800 UPGRADE NOT APPLIED SINCE JUNE!
vzw_customer_support
Customer Support

We want to make sure that everything is applied as intended. Sorry to learn about the your experience but glad to help. If you don't mind, I would like to learn more about the situation and to find a lasting resolution. I have sent over a Private Message so we can pick up the conversation there.  -Chris

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