Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Adnaced calling

I've  been through  3 phones and my wifi calling and advanced calling will not work. Help!

Re: Adnaced calling
Customer Support

Thank you for clarifying. It is definitely strange that it is not working on a replacement device. When setting up the new phone are you restoring the old information, or have you tried setting it up as a new device. We want to make sure there isn't an issue that is being caused, such as an App that may be interfering. Wi-Fi Calling would just need to be activated first in an area where there is service, then it will work everywhere. This is the same for Advanced Calling.*Gert