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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Android can't send picture messages to other Androids
pennma05
Member

I have this probleme from time to time with my Samsung Galaxy S21+ where I cannot send picture messages using the Messages app to other Android phones on Verizon network but have no problem sending to iPhone on Verizon network. They start to send, get stuck and then are automatically canceled. Have tried restarting phone, clearing app cache, using mobile data only and nothing works. When I view details on the pictures I'm trying to send it shows File Transfer but when sending to iPhones it shows Multimedia Message.

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Re: Android can't send picture messages to other Androids
vzw_customer_support
Customer Support

 

Thank you for reaching out today. We are sorry to read that you are having trouble with  your messages, and we want to help. When did this issue start? Have you tried using any other apps for the messages to see if that helps? ~Roger

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Re: Android can't send picture messages to other Androids
pennma05
Member

This time it started a day or two ago. It's happened before and usually for a few days to a week those times. I've been able to send pictures with Facebook messenger and Snapchat.

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Re: Android can't send picture messages to other Androids
dhowerton
Member

I am also having this problem. Just started yesterday 10/29/2022

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Re: Android can't send picture messages to other Androids
Svav
Member

I'm also having the same issue. Mine also started yesterday, 10/29/22.

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Re: Android can't send picture messages to other Androids
amy198103
Member

I have had this same issue, as well as my husband and my mom. It started 10-30-22.

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Re: Android can't send picture messages to other Androids
mali603
Member

I am also having this issue along with my mom, my son, my step-dad, and my grandma. It started on 10/29/2022 for all of us. Some a few hours before others.

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Re: Android can't send picture messages to other Androids
vzw_customer_support
Customer Support

 

Thank you for reaching out to us, my name is Adriana, and I am your customer service expert, ready to help!
It will be my pleasure to assist you today, please feel free to send us a PM if you have any questions or concerns you need assistance with.

 

>Adriana

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Re: Android can't send picture messages to other Androids
vzw_customer_support
Customer Support

Please reach out to us on Facebook, Instagram or Twitter so we can assist you.

*Harley

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Re: Android can't send picture messages to other Androids
Brett19631
Member

I have never experienced this problem my S21+ takes beautiful pictures and I can send on any platform .

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