Android update issues with samsung S7
twam911
Newbie

Has anyone had issues with their S7's since the android update?  My phone ringtones and notification tones first started just fine, then they would only sound for about 1/2 of the tone, then they completely stopped working altogether.  I tried several things and then ended up wiping the phone clean. After rebooting it worked fine for a couple of days then did the same thing. Rewiped phone......did the same thing again. I did this 3 times in one week and have given up. The phone is hooked thru my fitbit and it vibrates on my wrist for incoming calls.

Oh....the phone wont even vibrate either. 

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Re: Android update issues with samsung S7
kathy65793
Master - Level 1
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Re: Android update issues with samsung S7
vzw_customer_support
Customer Service Rep

twam911, I know I would be just as concerned with issues affecting my phone right after an update. We are here to help out. kathy65793 provided excellent tips. Were you able to resolve the experienced issues with the information provided?

NicandroN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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