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Anyone else having issues saving pictures?
Sierranico
Member

Trying to save from Facebook, Snapchat, Message , etc. and it says they successfully saved but they aren't in my gallery.

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Re: Anyone else having issues saving pictures?
vzw_customer_support
Customer Support

Sierranico, I know the importance of locating the saved images on your device to access them later. We want to make sure that the default save location is something that is attached to your gallery. When you open the Gallery app and access the albums, is there anything indicating Facebook, Snapchat, etc.? If not, you'll want to next check the Samsung folder, My files app, then Images. What do you see there?

La’SindaT_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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