- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Since the upgrade, my screen splits in half. What ever I am doing is on the left half, another thing I was doing earlier or just colored spots on the right half. I used to be able to power off and it would go away. Now it does not.
Thanks
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
What you're describing sounds like there may be a problem with the phone itself. You should probably contact Samsung or VZW to see what they can do for you.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
have you selected multi-screen??
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The multi-window option is top and bottom, not left and right that Stephren describes.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We're sorry to hear you're having trouble with the split screen function on your phone, Stephren. You can learn more about the split screen here, http://spr.ly/65818qTvD.
DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Stephren isn't having trouble with the multi-window function. His screen splits vertically and apparently without any prompting.