Bars

[LISTIB49]

Lately i have only been getting 1-2 bars when I used to get 4-5 in the same area.  I have had my phone updated, restored and now a new sim card.  No change.  Any ideas?.

[Ann154]

Dbm level? Do you know which LTE frequencies are in use?

[LISTIB49]

No

[Ann154]

LTE Discovery - Android Apps on Google Play

[bearone21]

maybe some of the cell towers are down for maintenance.

[vzw_customer_support]

I know how important it is to get the best speeds available, LISTIB49. Let's make that happen.

First, I have a few questions to get a better understanding of what is going on.

Can you tell me when these slower speeds started? Do you happen to know what your speeds are? (You can run a test at speedtest.net ) Also, are others experiencing same/ similar issues, that you're aware of? What location? (zip code)

VanessaS_VZW

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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

[DEBACLERX]

I have a similar issue. My neighborgoid no longer works with Verizon wireless. 5 years ago when I moved in it was fine. Over the past year its hard to not get a call dropped. I have to walk to other side of my house to answer phone. Or go outside to talk. 0 bars in 1/4 mile radius. I would like to put in a ticket to check area please . I had it done before then it worked perfect till I moved. Email me or I will email you my address if you don't have it already.

[vzw_customer_support]

Hi DEBACLERX!

I'm so sorry to learn of any issues in your area, especially if it's been going on for a year. Let's gather some information to find a resolution. What zip code are you in? Are other VZW customers in the same area having the same issue?

ChristinaB_VZW

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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[Drunder39]

For more than a year now my LTE signal has been switching back and forth from LTE band 13 to LTE(X) band 4.

My signal strength when on band 13 is -90dbm (4 bars) give or take a couple dbm and when on band 4 it's -115dbm (1 bar) give or take a couple dbm.

This switching goes on continuously with varying lengths on any one frequency. I don't understand why it just can't stay on band 13. The app I use shows two different towers so I assume my phone is switching between the two but the signal strength on both towers are so far apart I can't see why the phone would go from the band 13 tower to the band 4 tower.. If they wer both within a couple dbm from each other I could see it but there is a vast difference in dbm between the two..

[jrh4054]

LISTIB49, if you turn on wi-fi calling, you don't need to worry about signal strength.