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Basic voicemail stopped working on Samsung S10
Bigisland
Member

Recently realized my vm isn't working.  After 6th ring goes to generic, unidentified vm.  Re-recorded greeting, assumed all was well.  Nope.  Upgraded to visual, just needing voicemail to work.  Still doesn't answer with my custom greeting.  Any suggestions for how to get it to work?  Also, how do set number of rings?  Thx

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Re: Basic voicemail stopped working on Samsung S10
Ann154
Expert
Expert

The time before a call goes to voicemail is set at 30 seconds at the system level and can't be changed.

 

Did you recently switch to this phone or is the voicemail issue a recent problem after using it with this phone?

 

Have you activated the visual voicemail through the phone voicemail application? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Basic voicemail stopped working on Samsung S10
vzw_customer_support
Customer Support

Hello, Bigisland! Voicemail is a great way to stay in touch, so thanks for contacting us. When did this begin? I'm happy to assist further. Please check your private messages to begin. -Tracy

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