Battery Life?
SparkyD
Enthusiast - Level 2

I've had my S3 since end of August, and until December the battery life was been good.  Not a heavy data user, mostly phone and email use. But now, even without use, the battery only lasts a few hours.  Seems to be after upgrading to Jelly Bean, maybe that is just a coincidense.  Anyony elese have this problem?  3 or 4 months on a battery seems to be a very short life span.

0 Likes
Re: Battery Life?
vzw_customer_support
Customer Service Rep

Hi SparkyD

I want you to love the S3 again. I'm here to help! This issue may be caused by an application. Please power the device on in safe mode and retest. Here's how: http://bit.ly/Wvg2zd

Please let me know if the issue persists. I know working together we can get to the bottom of this.

JoeL_VZW
Please follow us on twitter @vzwsupport

0 Likes
Re: Battery Life?
SparkyD
Enthusiast - Level 2

Thank you for the reply.  I have already contacted Verizon Support, and tried this suggestion.  It did not work.  Verizon has replaced the phone, and the replacement seems to be working with no battery problems.

0 Likes