Bluetooth Headpiece Not Showing Up?!

[Suascott]

I'm having difficulty pairing my Bluetooth headpiece with my cell phone.  It doesn't show up on the parent devices. My cell doesn't see it.  Any suggestions?

[bearone21]

have you followed the directions in the manual about pairing?

[vzw_customer_support]

We can certainly understand the importance of having your headphones paired with your phone. What's the make and model of your phone? What's the make and model of your headset? 

TabithaJ_VZW

[bearone21]

how old is the headset?