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Bluetooth
Shellypoo1425
Member

My phone won't scan or find any bluetooth devices. I just recently switched to Verizon, and have a set of powerbeats that I used to have no issues with Sprint and my S8+, have an S10+ that won't find or pair with. Any advice? 

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Re: Bluetooth
bearone21
Leader

what worked with old service may not work with verizon.

is the phone even compatible?

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Re: Bluetooth
vzw_customer_support
Customer Support

We are excited to have you join the VZW Family, Shellypoo1425. We want to ensure you are able to use all accessories with your device. Have you tried pairing other Bluetooth devices to your phone? Are you getting an error message when trying to pair the Powerbeats to your phone? 

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