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Correct Answer!
Broken screen
lgorsuch
Member
‎05-24-2020 05:08 AM

My screen is broken. Can't read anything.  Will Verizon be able to transfer everything to a new phone?

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Correct Answer!
Re: Broken screen
vzw_customer_support
Customer Support
‎05-26-2020 05:17 AM

lgorsuch,

 

Having a broken screen is never any fun. The information can be transferred to the new device if it was backed up prior to the screen becoming inoperable. What make and model phone do you have?

 

 

TionnaB_VZW

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Correct Answer!
Re: Broken screen
Tigerstep
Sr. Member
‎05-26-2020 11:47 AM

Transferring is on you. This is why you make regular backups either via cloud or local backups.

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