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Broken screen
lgorsuch
Member

My screen is broken. Can't read anything.  Will Verizon be able to transfer everything to a new phone?

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Re: Broken screen
vzw_customer_support
Customer Support

lgorsuch,

 

Having a broken screen is never any fun. The information can be transferred to the new device if it was backed up prior to the screen becoming inoperable. What make and model phone do you have?

 

 

TionnaB_VZW

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Re: Broken screen
Tigerstep
Sr. Member

Transferring is on you. This is why you make regular backups either via cloud or local backups.

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