Broken screen

[lgorsuch]

My screen is broken. Can't read anything.  Will Verizon be able to transfer everything to a new phone?

[vzw_customer_support]

lgorsuch,

Having a broken screen is never any fun. The information can be transferred to the new device if it was backed up prior to the screen becoming inoperable. What make and model phone do you have?

TionnaB_VZW

[Tigerstep]

Transferring is on you. This is why you make regular backups either via cloud or local backups.